How To Fix ILM_STOR_WD711 - XML parser failed with reason: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_WD - ILM Storage: WebDAV Message Class

• Message number: 711

• Message text: XML parser failed with reason: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_WD711 - XML parser failed with reason: &1 ?

  The SAP error message "ILM_STOR_WD711 XML parser failed with reason: &1" typically indicates an issue with the XML data being processed by the SAP system, particularly in the context of Information Lifecycle Management (ILM) and data archiving.
  Cause:
  
  Malformed XML: The XML data being processed may be incorrectly formatted, which can lead to parsing errors.
  Invalid Characters: The presence of invalid characters or encoding issues in the XML can cause the parser to fail.
  Schema Mismatch: The XML structure may not conform to the expected schema, leading to parsing issues.
  Data Corruption: The XML file may be corrupted or incomplete, which can prevent successful parsing.
  Configuration Issues: There may be configuration issues in the ILM settings or the archiving process.
  
  Solution:
  
  Validate XML: Use an XML validator tool to check the structure and format of the XML data. Ensure that it adheres to the expected schema.
  Check for Invalid Characters: Review the XML for any invalid characters or encoding issues. Ensure that the XML is properly encoded (e.g., UTF-8).
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  Re-generate XML: If the XML is generated by a program or process, try re-running that process to generate a new XML file.
  Configuration Review: Review the ILM configuration settings to ensure they are correctly set up for the archiving process.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Information Lifecycle Management for detailed information on XML processing and archiving.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.