How To Fix ILM_STOR_WD453 - Problem occurred while checking URI via facade

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_WD - ILM Storage: WebDAV Message Class

• Message number: 453

• Message text: Problem occurred while checking URI via facade

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_WD453 - Problem occurred while checking URI via facade ?

  The SAP error message ILM_STOR_WD453, which states "Problem occurred while checking URI via facade," typically relates to issues with the Information Lifecycle Management (ILM) component in SAP. This error can occur when there are problems with the configuration or communication with the storage system or when the URI (Uniform Resource Identifier) used to access the storage is incorrect or not reachable.
  Causes:
  
  Incorrect URI Configuration: The URI configured for the storage system may be incorrect or malformed.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the storage system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the storage system.
  Storage System Unavailability: The storage system may be down or not responding.
  Configuration Errors: There may be misconfigurations in the ILM settings or the facade layer that interfaces with the storage.
  
  Solutions:
  
  
  Check URI Configuration:
  
  Verify the URI configured in the ILM settings. Ensure it is correct and properly formatted.
  Test the URI manually (if possible) to ensure it is reachable.
  
  
  
  Network Connectivity:
  
  Check the network connection between the SAP system and the storage system.
  Use tools like ping or traceroute to diagnose connectivity issues.
  
  
  
  Authorization:
  
  Ensure that the user or service account used by SAP has the necessary permissions to access the storage system.
  Review the roles and authorizations assigned to the user.
  
  
  
  Storage System Status:
  
  Check the status of the storage system to ensure it is operational.
  Look for any alerts or logs on the storage system that might indicate issues.
  
  
  
  Review ILM Configuration:
  
  Go through the ILM configuration settings in SAP to ensure everything is set up correctly.
  Consult the SAP documentation for any specific configuration requirements related to your storage system.
  
  
  
  Check Logs:
  
  Review the SAP application logs (transaction SLG1) for more detailed error messages that might provide additional context.
  Check the logs of the storage system for any errors or warnings.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for ILM and the specific storage system you are using for best practices and configuration guidelines.
  Community Forums: Consider checking SAP Community forums or other technical forums for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.