How To Fix ILM_STOR_WD305 - Problem occurred while retrieving properties from facade property

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_WD - ILM Storage: WebDAV Message Class

• Message number: 305

• Message text: Problem occurred while retrieving properties from facade property

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_WD305 - Problem occurred while retrieving properties from facade property ?

  The SAP error message ILM_STOR_WD305, which indicates that a problem occurred while retrieving properties from the facade property, is typically related to issues in the Information Lifecycle Management (ILM) component of SAP. This error can arise due to various reasons, including configuration issues, missing or incorrect settings, or problems with the underlying database or storage system.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration of the ILM storage system or the facade properties can lead to this error.
  Missing Facade Properties: The required facade properties may not be defined or may be missing in the system.
  Database Issues: Problems with the database connection or the underlying storage system can also trigger this error.
  Authorization Issues: Insufficient permissions for the user trying to access the ILM functionalities may cause retrieval failures.
  Software Bugs: There may be bugs in the version of SAP you are using that affect the ILM functionality.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the ILM storage system and ensure that all required properties are correctly defined.
  Verify Facade Properties: Ensure that the facade properties are correctly set up in the system. You may need to consult the documentation or your system administrator for the correct settings.
  Database Connection: Check the database connection settings and ensure that the database is accessible and functioning correctly.
  User Authorizations: Verify that the user has the necessary authorizations to access ILM functionalities. You may need to adjust roles and permissions.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for ILM for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can often resolve known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the ILM_STOR_WD305 error in your SAP system.