How To Fix ILM_STOR_WD038 - Session terminated with error &1 &2 and reason &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_WD - ILM Storage: WebDAV Message Class

• Message number: 038

• Message text: Session terminated with error &1 &2 and reason &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_WD038 - Session terminated with error &1 &2 and reason &3 ?

  The SAP error message ILM_STOR_WD038 indicates that a session related to Information Lifecycle Management (ILM) has been terminated due to an error. The message typically includes parameters that provide more context about the specific error, such as the session ID, the error code, and the reason for the termination.
  Cause
  The error can be caused by various issues, including but not limited to:
  
  System Configuration Issues: Incorrect configuration settings in the ILM system or related components.
  Database Issues: Problems with the database connection or database performance that prevent the session from completing successfully.
  Resource Limitations: Insufficient system resources (e.g., memory, CPU) that lead to session termination.
  Network Issues: Connectivity problems that disrupt communication between the SAP system and external storage or other components.
  Data Integrity Issues: Corrupted or inconsistent data that the ILM process is trying to handle.
  
  Solution
  To resolve the ILM_STOR_WD038 error, you can take the following steps:
  
  
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the cause of the termination.
  
  
  Analyze Parameters: Look at the parameters provided in the error message (&1, &2, &3) to understand the specific context of the error. This can help in pinpointing the issue.
  
  
  System Configuration: Verify the configuration settings for ILM and ensure that all necessary components are correctly set up. This includes checking ILM policies, storage settings, and any related configurations.
  
  
  Database Health: Check the health of the database. Ensure that it is running optimally and that there are no connectivity issues. You may need to consult your database administrator for assistance.
  
  
  Resource Monitoring: Monitor system resources to ensure that there are sufficient CPU and memory available. If resources are constrained, consider optimizing the system or upgrading hardware.
  
  
  Network Stability: Ensure that the network connection is stable and that there are no interruptions that could affect the session.
  
  
  Data Consistency: Run consistency checks on the data being processed by ILM to ensure there are no corrupt records.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error details and any logs you have collected.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and ILM-related transactions for monitoring and configuration.
  Documentation: Review SAP documentation on ILM for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR_WD038 error effectively.