How To Fix ILM_STOR_STAT204 - Unknown count of DB operations; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_STAT - ILM Store: Messages of the ILM Store Statistics

• Message number: 204

• Message text: Unknown count of DB operations; see long text

What causes this issue?

Count of database operations with event ID &V1& from the time interval
<(><<)>&V2&, &V3&> is unknown.

System Response

Processing of the KPI is aborted.

How to fix this error?

Contact technical support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_STAT204 - Unknown count of DB operations; see long text ?

  The SAP error message ILM_STOR_STAT204 indicates that there is an issue related to the Information Lifecycle Management (ILM) storage statistics, specifically concerning an unknown count of database operations. This error typically arises during the execution of ILM-related processes, such as archiving or data deletion.
  Cause:
  The error can be caused by several factors, including:
  
  Database Connectivity Issues: Problems with the connection to the database can lead to an inability to retrieve or update the necessary statistics.
  Configuration Issues: Incorrect configuration settings in the ILM or database settings may lead to unexpected behavior.
  Data Consistency Issues: There may be inconsistencies in the data that ILM is trying to process, which can lead to errors in counting operations.
  Software Bugs: There may be bugs in the version of SAP you are using that affect how ILM processes statistics.
  
  Solution:
  To resolve the ILM_STOR_STAT204 error, you can try the following steps:
  
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues. You can test the connection from the SAP system to the database.
  
  
  Review Configuration Settings: Verify the configuration settings for ILM and the database. Ensure that all parameters are set correctly according to SAP best practices.
  
  
  Check for Data Consistency: Run consistency checks on the data that ILM is processing. This may involve checking for orphaned records or other data integrity issues.
  
  
  Update SAP Software: If you are running an older version of SAP, consider applying the latest patches or updates. Check the SAP Notes for any known issues related to ILM and the specific version you are using.
  
  
  Consult SAP Documentation: Review the official SAP documentation for ILM to ensure that you are following the correct procedures and configurations.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ILM and the specific error message for any additional guidance or patches.
  ILM Documentation: Review the official SAP ILM documentation for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR_STAT204 error effectively.