How To Fix ILM_STOR_MON104 - Agent Name '&1' is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MON - [OBSOLETE] ILM Store: Monitoring Framework Messages

• Message number: 104

• Message text: Agent Name '&1' is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MON104 - Agent Name '&1' is locked ?

  The SAP error message ILM_STOR_MON104 indicates that a specific agent (in this case, identified by &1) is locked. This typically occurs in the context of Information Lifecycle Management (ILM) when an agent is unable to perform its tasks due to being locked, which can happen for various reasons.
  Cause:
  
  Concurrent Access: The agent may be locked because another process is currently accessing it, preventing simultaneous operations.
  System Maintenance: The agent could be locked due to system maintenance activities or updates being performed.
  Configuration Issues: There may be configuration settings that inadvertently lead to the agent being locked.
  Error States: The agent might have encountered an error that caused it to enter a locked state.
  
  Solution:
  
  Check Agent Status: Use transaction codes like ILM_STOR_MON to check the status of the agent. This will provide insights into why the agent is locked.
  Unlock the Agent: If you have the necessary permissions, you can unlock the agent manually. This can typically be done through the ILM administration tools or by using specific transaction codes.
  Review Logs: Check the system logs for any error messages or warnings that might indicate why the agent is locked. This can help in diagnosing the underlying issue.
  Restart the Agent: In some cases, restarting the agent or the related services can resolve the locking issue.
  Consult Documentation: Refer to SAP documentation or notes related to ILM for specific guidance on handling locked agents.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ILM_STOR_MON, ILM_STOR_ADMIN, and others that pertain to ILM monitoring and administration.
  SAP Notes: Search for SAP Notes related to ILM and the specific error message for any patches or updates that may address the issue.
  User Permissions: Ensure that you have the necessary permissions to manage ILM agents and perform unlocking actions.
  System Performance: Monitor system performance and resource usage, as high load can sometimes lead to locking issues.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR_MON104 error effectively.