How To Fix ILM_STOR_MON038 - Subtracting value '&1'(unit: '&2') from timestamp &3& to timestamp failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MON - [OBSOLETE] ILM Store: Monitoring Framework Messages

• Message number: 038

• Message text: Subtracting value '&1'(unit: '&2') from timestamp &3& to timestamp failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MON038 - Subtracting value '&1'(unit: '&2') from timestamp &3& to timestamp failed ?

  The SAP error message ILM_STOR_MON038 indicates that there was an issue when trying to subtract a value (likely a time duration) from a timestamp. This error typically arises in the context of Information Lifecycle Management (ILM) when dealing with data archiving or retention policies.
  Cause:
  The error can occur due to several reasons:
  
  Invalid Timestamp: The timestamp from which the value is being subtracted may not be valid or may not be in the expected format.
  Incorrect Value or Unit: The value being subtracted (e.g., days, hours) may not be appropriate for the operation, or the unit may not be recognized.
  Data Type Mismatch: There may be a mismatch in data types, where the system expects a certain type but receives another.
  Configuration Issues: There may be issues with the configuration of the ILM settings or the archiving process.
  
  Solution:
  To resolve the ILM_STOR_MON038 error, you can take the following steps:
  
  
  Check the Timestamp: Verify that the timestamp (&3) is valid and correctly formatted. Ensure that it is in the expected format for the operation being performed.
  
  
  Review the Value and Unit: Ensure that the value (&1) and unit (&2) being used for the subtraction are correct and appropriate for the context. For example, if you are subtracting days, ensure that the unit is specified correctly.
  
  
  Debugging: If you have access to debugging tools, you can trace the execution to see where the error occurs. This may provide insights into the specific values being processed.
  
  
  Configuration Review: Check the ILM configuration settings to ensure that they are set up correctly. This includes reviewing retention policies, archiving settings, and any related configurations.
  
  
  SAP Notes and Support: Look for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  
  Consult Documentation: Review the SAP documentation related to ILM and archiving processes to ensure that you are following the correct procedures.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  ILM (Information Lifecycle Management): A framework in SAP for managing data retention and archiving.
  Archiving Process: The process of moving data that is no longer actively used to a separate storage location.
  SAP Notes: These are documents provided by SAP that contain information about known issues, fixes, and enhancements.
  
  By following these steps, you should be able to identify and resolve the cause of the ILM_STOR_MON038 error.