How To Fix ILM_STOR_MISC021 - ICF service with the handler '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MISC -

• Message number: 021

• Message text: ICF service with the handler '&1' does not exist

What causes this issue?

There is no service with HTTP request handler &V1& defined in the ICF
(Internet Communication Framework).

System Response

The incoming HTTP requests are not handled by the ILM Store services.

How to fix this error?

Create a HTTP service with the request handler &V1& using transaction
<LS>SICF</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MISC021 - ICF service with the handler '&1' does not exist ?

  The SAP error message ILM_STOR_MISC021 indicates that there is an issue with the Information Lifecycle Management (ILM) system, specifically related to an ICF (Internet Communication Framework) service that is not found. The message states that the handler for the specified service does not exist.
  Cause:
  
  Missing ICF Service: The ICF service that is being called does not exist or has not been activated in the SAP system.
  Incorrect Configuration: The configuration for the ILM service may be incorrect, leading to the system trying to access a non-existent handler.
  Authorization Issues: The user may not have the necessary authorizations to access the ICF service.
  Transport Issues: If the system has recently undergone a transport, the ICF service may not have been included or activated properly.
  
  Solution:
  
  
  Check ICF Services:
  
  Go to transaction SICF in the SAP GUI.
  Look for the specific ICF service that is mentioned in the error message. If it does not exist, you may need to create or activate it.
  If the service exists but is not activated, right-click on the service and select "Activate".
  
  
  
  Activate Missing Handlers:
  
  If the handler is part of a standard SAP package, ensure that the relevant package is installed and activated.
  If it is a custom handler, ensure that the implementation is correct and that the handler class exists.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the ICF service. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Review Configuration:
  
  Check the configuration settings for ILM in transaction SICF and ensure that all necessary parameters are set correctly.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, verify that all necessary objects were included in the transport request and that they were imported correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  ICF Services: The Internet Communication Framework (ICF) is a framework that allows SAP systems to expose services over HTTP/S. Each service can have different handlers that process requests.
  ILM: Information Lifecycle Management is a set of tools and processes that help manage data throughout its lifecycle, including archiving and deletion.
  Transaction Codes:
  
  SICF: To manage ICF services.
  SU53: To analyze authorization issues.
  SNOTE: To apply SAP Notes.
  
  
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.