How To Fix ILM_STOR_MBC102 - Processing queue contains records in "FAILED" state

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MBC - ILM Store: MBC Message Class

• Message number: 102

• Message text: Processing queue contains records in "FAILED" state

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MBC102 - Processing queue contains records in "FAILED" state ?

  The SAP error message ILM_STOR_MBC102 indicates that there are records in the processing queue that are in a "FAILED" state. This typically occurs in the context of Information Lifecycle Management (ILM) when there are issues with the archiving or deletion processes.
  Cause:
  The "FAILED" state can be caused by several factors, including:
  
  Technical Errors: Issues with the underlying database or system configuration that prevent the successful processing of records.
  Data Integrity Issues: Problems with the data being processed, such as missing or corrupted records.
  Authorization Issues: The user or process may not have the necessary permissions to perform the required actions.
  Configuration Issues: Incorrect settings in the ILM configuration or archiving object settings.
  Resource Limitations: Insufficient system resources (e.g., memory, disk space) to complete the processing.
  
  Solution:
  To resolve the ILM_STOR_MBC102 error, you can follow these steps:
  
  
  Check the Processing Queue:
  
  Use transaction code ILM1 or ILM2 to view the processing queue and identify the specific records that are in the "FAILED" state.
  
  
  
  Analyze the Error Logs:
  
  Check the application logs for detailed error messages. You can use transaction code SLG1 to view the logs related to ILM processing.
  
  
  
  Correct Data Issues:
  
  If the error is due to data integrity issues, correct the problematic records in the database.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process has the necessary authorizations to perform the actions required for processing the records.
  
  
  
  Check Configuration Settings:
  
  Review the ILM configuration settings and ensure that they are correctly set up for the archiving or deletion processes.
  
  
  
  Monitor System Resources:
  
  Check system resources to ensure that there are no limitations affecting the processing. This includes checking for sufficient memory and disk space.
  
  
  
  Reprocess Failed Records:
  
  After addressing the underlying issues, you can attempt to reprocess the failed records. This can often be done through the same transaction used to view the processing queue.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may provide additional guidance or patches related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ILM1, ILM2, and SLG1 for monitoring and troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for Information Lifecycle Management for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.