How To Fix ILM_STOR_MBC011 - Unexpected exception '&1' when calling '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ILM_STOR_MBC - ILM Store: MBC Message Class

  • Message number: 011

  • Message text: Unexpected exception '&1' when calling '&2'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ILM_STOR_MBC011 - Unexpected exception '&1' when calling '&2' ?

    The SAP error message ILM_STOR_MBC011, which states "Unexpected exception '&1' when calling '&2'," typically occurs in the context of Information Lifecycle Management (ILM) when there is an issue with the storage or retrieval of data. This error can arise due to various reasons, including configuration issues, system inconsistencies, or problems with the underlying database.

    Possible Causes:

    1. Configuration Issues: Incorrect settings in ILM configuration can lead to unexpected exceptions.
    2. Database Issues: Problems with the database, such as connectivity issues or corruption, can trigger this error.
    3. Authorization Problems: Insufficient permissions for the user executing the ILM process may cause exceptions.
    4. Software Bugs: There may be bugs in the SAP system or ILM component that lead to unexpected behavior.
    5. Data Integrity Issues: Corrupted or inconsistent data in the ILM storage can also lead to exceptions.

    Solutions:

    1. Check Configuration: Review the ILM configuration settings to ensure they are correctly set up. This includes checking the ILM storage settings and any related parameters.
    2. Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the exception.
    3. Database Health Check: Ensure that the database is functioning correctly. Check for any connectivity issues or errors in the database logs.
    4. User Authorizations: Verify that the user executing the ILM process has the necessary authorizations to perform the actions.
    5. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error. Applying patches or updates may resolve the problem.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error details and any relevant logs for further analysis.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ILM configuration transactions (e.g., ILM_CONFIG) and monitoring transactions (e.g., ILM_MONITOR).
    • Documentation: Review SAP documentation on ILM for best practices and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to diagnose and potentially resolve the ILM_STOR_MBC011 error in your SAP system.

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