How To Fix ILM_STOR_CUST020 - Client &1 Customizing deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_CUST - Message Class For Customizing

• Message number: 020

• Message text: Client &1 Customizing deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_CUST020 - Client &1 Customizing deleted ?

  The SAP error message ILM_STOR_CUST020 indicates that the customizing settings for the Information Lifecycle Management (ILM) storage have been deleted for a specific client. This can occur due to various reasons, such as accidental deletion, system migration, or changes in configuration.
  Cause:
  
  Accidental Deletion: Customizing settings may have been inadvertently deleted by a user with the necessary authorizations.
  Transport Issues: If the customizing settings were transported from another system and the transport request was not correctly processed, it could lead to missing settings.
  Client-Specific Configuration: The settings might not have been properly configured for the specific client you are working in.
  System Upgrade or Migration: Changes during an upgrade or migration process may have led to the loss of certain customizing settings.
  
  Solution:
  To resolve the ILM_STOR_CUST020 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the ILM customizing transaction (usually SIMG or SPRO) and navigate to the relevant ILM storage settings.
  Verify if the settings exist for the client in question.
  
  
  
  Recreate Customizing Settings:
  
  If the settings are indeed missing, you may need to recreate them. This can be done by following the standard ILM configuration steps in the SAP documentation.
  Ensure that you have the necessary authorizations to make these changes.
  
  
  
  Transport Customizing Settings:
  
  If the settings exist in another client or system, consider transporting them to the affected client using the transport management system (TMS).
  
  
  
  Check for Authorizations:
  
  Ensure that the user trying to access the ILM settings has the necessary authorizations to view and modify these settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional guidance.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any related error messages that might provide more context on why the customizing was deleted.
  
  
  
  Related Information:
  
  ILM Documentation: Refer to the official SAP documentation for Information Lifecycle Management for detailed steps on configuring ILM storage.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and how they resolved them.
  SAP Support: If the issue persists and you cannot find a solution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to address the ILM_STOR_CUST020 error and restore the necessary customizing settings for your SAP client.