How To Fix ILM_STOR_CS330 - Listing archive paths has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_CS - ILM DB Store: Certification Suite Messages

• Message number: 330

• Message text: Listing archive paths has failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_CS330 - Listing archive paths has failed ?

  The SAP error message ILM_STOR_CS330, which indicates that "Listing archive paths has failed," typically arises in the context of Information Lifecycle Management (ILM) when there is an issue with accessing or listing the archive paths configured in the system. This can occur due to various reasons, including configuration issues, missing authorizations, or problems with the underlying storage system.
  Causes:
  
  Configuration Issues: The archive paths may not be correctly configured in the ILM settings.
  Authorization Problems: The user executing the operation may not have the necessary authorizations to access the archive paths.
  Storage System Issues: There may be connectivity issues with the storage system where the archives are stored, or the storage system may be down.
  Missing Archive Files: The expected archive files may not be present in the specified paths.
  System Errors: There could be underlying system errors or inconsistencies in the ILM configuration.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of the archive paths in the ILM settings. Ensure that the paths are correctly defined and accessible.
  Use transaction code SARA to check the archive object settings and paths.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the archive paths. Check the roles and authorizations assigned to the user.
  
  
  
  Test Connectivity:
  
  If the archives are stored on an external storage system, check the connectivity to that system. Ensure that it is online and accessible.
  
  
  
  Check Archive Files:
  
  Verify that the expected archive files are present in the specified paths. If they are missing, you may need to re-run the archiving process.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction code SM21) for any related error messages that could provide more context on the failure.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: Archive Administration
  SARI: Archive Information
  SARCH: Archive Object Management
  
  
  Documentation: Review the official SAP documentation on ILM for best practices and configuration guidelines.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR_CS330 error effectively.