How To Fix ILM_STOR_CS316 - Getting a list of archive stores has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_CS - ILM DB Store: Certification Suite Messages

• Message number: 316

• Message text: Getting a list of archive stores has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_CS316 - Getting a list of archive stores has failed ?

  The SAP error message ILM_STOR_CS316, which indicates that "Getting a list of archive stores has failed," typically arises in the context of Information Lifecycle Management (ILM) when the system is unable to retrieve the list of archive stores. This can occur due to various reasons, including configuration issues, connectivity problems, or system inconsistencies.
  Possible Causes:
  
  Configuration Issues: The archive store may not be properly configured in the ILM settings.
  Authorization Problems: The user may not have the necessary authorizations to access the archive stores.
  Database Connectivity: There may be issues with the database connection that prevent the system from retrieving the archive store information.
  System Errors: There could be underlying system errors or inconsistencies that are affecting the ILM functionality.
  Missing or Inactive Archive Stores: The archive stores may not exist or may be inactive.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of the archive stores in the ILM settings. Ensure that the archive stores are correctly defined and active.
  Use transaction code SARA to check the archive object settings.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the archive stores. Check the roles and profiles assigned to the user.
  
  
  
  Database Connection:
  
  Check the database connection settings. Ensure that the database is up and running and that there are no connectivity issues.
  
  
  
  System Logs:
  
  Review the system logs (transaction code SM21) for any related error messages that could provide more context on the issue.
  
  
  
  Check Archive Store Status:
  
  Use transaction code SARA to check the status of the archive stores. Ensure that they are active and properly configured.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SARA: Archive Administration
  SARI: Archive Information
  SLG1: Application Log
  SM21: System Log
  
  
  
  Documentation: Refer to the official SAP documentation on Information Lifecycle Management for detailed guidance on configuring and managing archive stores.
  
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR_CS316 error effectively.