How To Fix ILM_STOR_CS312 - OPTIONS command for the archive store '&1' has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_CS - ILM DB Store: Certification Suite Messages

• Message number: 312

• Message text: OPTIONS command for the archive store '&1' has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_CS312 - OPTIONS command for the archive store '&1' has failed ?

  The SAP error message ILM_STOR_CS312 indicates that there was a failure when executing the OPTIONS command for the specified archive store. This error typically occurs in the context of Information Lifecycle Management (ILM) and can be related to various issues, such as configuration problems, connectivity issues, or permission settings.
  Causes:
  
  Configuration Issues: The archive store may not be properly configured in the ILM settings.
  Connectivity Problems: There may be issues with the connection to the storage system (e.g., file system, database, or cloud storage).
  Permission Issues: The user or service account executing the command may not have the necessary permissions to access or modify the archive store.
  Storage System Errors: The underlying storage system may be experiencing issues, such as being offline or having insufficient space.
  Software Bugs: There may be bugs in the SAP system or ILM component that are causing the command to fail.
  
  Solutions:
  
  Check Configuration: Verify that the archive store is correctly configured in the ILM settings. Ensure that all parameters are set correctly.
  Test Connectivity: Ensure that the connection to the storage system is active and functioning. You can test this by trying to access the storage directly or using diagnostic tools.
  Review Permissions: Check the permissions of the user or service account that is executing the command. Ensure that it has the necessary rights to access and modify the archive store.
  Monitor Storage System: Check the status of the underlying storage system. Ensure that it is online, has sufficient space, and is functioning correctly.
  Check Logs: Review the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  Update Software: If you suspect a bug, check for any available updates or patches for your SAP system that may address the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SARA (Archive Administration) to manage and monitor archive objects and stores.
  Documentation: Refer to the official SAP documentation for ILM and archive management for detailed configuration and troubleshooting steps.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR_CS312 error effectively.