How To Fix ILM_STOR717 - Client ID &1 does not exist yet; update not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 717

• Message text: Client ID &1 does not exist yet; update not possible

What causes this issue?

The function for updating a client has been called. However, there is
<ZH>no</> entry for this client ID.

System Response

The required change <ZH>will not</> be made.

How to fix this error?

The executed coding needs to be changed. Before calling the update
function, you need to check whether a corresponding entry exists. If
not, you need to use the create function.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR717 - Client ID &1 does not exist yet; update not possible ?

  The SAP error message ILM_STOR717 indicates that there is an attempt to update a client ID that does not exist in the system. This error typically occurs in the context of Information Lifecycle Management (ILM) when trying to perform operations related to data archiving or data management.
  Cause:
  
  Non-existent Client ID: The client ID specified in the operation does not exist in the SAP system. This could be due to a typo, or the client may not have been created yet.
  Incorrect Configuration: The configuration settings for the ILM storage system may not be set up correctly, leading to references to non-existent clients.
  Data Consistency Issues: There may be inconsistencies in the database or the ILM configuration that lead to the system not recognizing the client ID.
  
  Solution:
  
  Verify Client ID: Check the client ID being used in the operation. Ensure that it is correct and that the client exists in the SAP system.
  Create Client: If the client ID does not exist, you may need to create the client in the SAP system using transaction code SCC4 (Client Administration).
  Check ILM Configuration: Review the ILM configuration settings to ensure that they are correctly set up. This includes checking the storage system settings and ensuring that they are pointing to the correct client.
  Consult Logs: Look at the application logs or system logs for more detailed error messages that might provide additional context about the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Contact SAP Support: If the issue persists after verifying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCC4 for client administration and SARA for archiving administration.
  ILM Documentation: Review the official SAP documentation on Information Lifecycle Management for best practices and configuration guidelines.
  System Version: Ensure that you are aware of the version of SAP you are using, as solutions may vary between different versions.
  
  By following these steps, you should be able to identify the cause of the ILM_STOR717 error and implement a solution to resolve it.