How To Fix ILM_STOR417 - Document (&1.&2.&3) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 417

• Message text: Document (&1.&2.&3) not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR417 - Document (&1.&2.&3) not found ?

  The SAP error message ILM_STOR417 indicates that a document specified by the identifiers provided in the message (represented as &1, &2, and &3) cannot be found in the Information Lifecycle Management (ILM) storage system. This error typically arises in scenarios where the system is trying to access or retrieve a document that has either been deleted, archived, or never existed in the first place.
  Causes:
  
  Document Deletion: The document may have been deleted from the storage system.
  Archiving Issues: The document may have been archived, and the system is unable to locate it in the archive.
  Incorrect Identifiers: The identifiers provided in the error message may be incorrect or malformed.
  Storage Configuration Issues: There may be issues with the configuration of the ILM storage system or the connection to the storage medium.
  Data Consistency Issues: There may be inconsistencies in the database or storage system that prevent the document from being found.
  
  Solutions:
  
  Verify Document Identifiers: Check the identifiers provided in the error message to ensure they are correct. This includes verifying the document type, document number, and any other relevant identifiers.
  Check Archive Status: If the document has been archived, ensure that the archive is accessible and that the document is indeed present in the archive.
  Review Deletion Logs: If the document was deleted, check the deletion logs to confirm its status and determine if it can be restored.
  Check ILM Configuration: Review the configuration settings for the ILM storage system to ensure that it is set up correctly and that there are no connectivity issues.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  ILM Documentation: Familiarize yourself with the Information Lifecycle Management documentation provided by SAP, which can offer insights into how documents are managed and stored.
  Transaction Codes: Use relevant transaction codes (like SARA for archiving) to check the status of documents and archives.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the ILM_STOR417 error in your SAP system.