How To Fix ILM_STOR410 - Access information is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 410

• Message text: Access information is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR410 - Access information is missing ?

  The SAP error message ILM_STOR410, which states "Access information is missing," typically occurs in the context of Information Lifecycle Management (ILM) when the system is unable to find the necessary access information for a specific data object. This can happen for various reasons, including missing or incorrect configuration settings, issues with the ILM storage system, or problems with the data archiving process.
  Causes:
  
  Missing Access Information: The access information for the archived data is not available in the ILM storage system.
  Incorrect Configuration: The ILM configuration may not be set up correctly, leading to issues in accessing archived data.
  Data Archiving Issues: If the data was not archived properly, the access information may not have been created or stored correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the archived data.
  Storage System Issues: Problems with the underlying storage system (e.g., file system, database) can also lead to this error.
  
  Solutions:
  
  Check ILM Configuration: Verify that the ILM configuration is set up correctly. Ensure that the ILM storage system is properly configured and that the necessary access information is available.
  Recreate Access Information: If the access information is missing, you may need to recreate it. This can often be done by re-running the archiving process for the affected data.
  Check Authorization: Ensure that the user has the necessary authorizations to access the archived data. This may involve checking user roles and permissions in the SAP system.
  Review Archiving Logs: Check the logs for the archiving process to identify any errors or warnings that may indicate why the access information is missing.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and fixes for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  ILM Documentation: Review the official SAP documentation on Information Lifecycle Management for detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR410 error in your SAP system.