How To Fix ILM_STOR264 - Element &1.&2 stays in the buffer as defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 264

• Message text: Element &1.&2 stays in the buffer as defined in Customizing

What causes this issue?

The named resource is buffered in the file system before it is moved to
its final position. Customizing settings are made in such a way that an
external program, for example, a job control system, moves the resource.

System Response

The resource remains in the buffer until this time.

How to fix this error?

You must ensure that the external program checks the buffer on a
regular basis and moves the resource to the store.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR264 - Element &1.&2 stays in the buffer as defined in Customizing ?

  The SAP error message ILM_STOR264 indicates that a specific element (identified by &1 and &2) is remaining in the buffer due to settings defined in the Customizing configuration for Information Lifecycle Management (ILM). This typically occurs when there are restrictions or conditions set in the ILM configuration that prevent the element from being processed or removed from the buffer.
  Cause:
  
  Customizing Settings: The ILM configuration may have specific settings that dictate how certain elements are handled, which can lead to them being retained in the buffer.
  Data Retention Policies: The data retention policies defined in ILM may require that certain data elements remain in the buffer until specific conditions are met.
  Incomplete Processing: The element may not have been fully processed or may be awaiting further actions that are required before it can be removed from the buffer.
  
  Solution:
  
  Review Customizing Settings: Check the ILM Customizing settings to understand why the element is being retained in the buffer. Look for any specific rules or conditions that apply to the element in question.
  Check Data Retention Policies: Ensure that the data retention policies are correctly defined and that they align with your organization's requirements. Adjust them if necessary.
  Process the Element: If the element is waiting for further processing, ensure that all necessary steps are completed. This may involve executing specific transactions or processes that are required to finalize the handling of the element.
  Consult Documentation: Refer to SAP documentation or notes related to ILM for any additional guidance or troubleshooting steps specific to the error message ILM_STOR264.
  Contact SAP Support: If the issue persists and you cannot determine the cause or solution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  ILM Configuration: Familiarize yourself with the ILM configuration settings in your SAP system, particularly those related to data retention and archiving.
  Transaction Codes: Use relevant transaction codes (e.g., SARA for archiving) to manage and monitor ILM processes.
  SAP Notes: Search for SAP Notes that may address this specific error message or provide additional context and solutions.
  Testing: After making any changes to the configuration or processing steps, conduct tests to ensure that the element can be successfully removed from the buffer.
  
  By following these steps, you should be able to identify the cause of the ILM_STOR264 error and implement a solution to resolve it.