How To Fix IHC_GUI_MSG082 - An error occurred while reading external documents. Payment order: &

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC_GUI_MSG - Messages for Manually Creating Payment Orders

• Message number: 082

• Message text: An error occurred while reading external documents. Payment order: &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC_GUI_MSG082 - An error occurred while reading external documents. Payment order: & ?

  The SAP error message IHC_GUI_MSG082 indicates that there was an issue while trying to read external documents related to a payment order. This error typically occurs in the context of the SAP Intercompany Financials (IHC) module, which is used for managing intercompany transactions and payments.
  Possible Causes:
  
  Document Not Found: The external document associated with the payment order may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the external documents.
  Configuration Issues: There may be a misconfiguration in the settings related to document management or external document storage.
  System Errors: There could be temporary issues with the SAP system or the database that prevent the retrieval of documents.
  Network Issues: If the external documents are stored on a different server or system, network connectivity issues could prevent access.
  
  Solutions:
  
  Check Document Existence: Verify that the external document associated with the payment order exists and is accessible.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the external documents. This may involve checking roles and permissions in the SAP system.
  Configuration Review: Check the configuration settings for document management in the IHC module. Ensure that all necessary settings are correctly configured.
  System Check: Look for any ongoing issues with the SAP system or database. This may involve checking system logs or contacting your IT support team.
  Network Connectivity: If the documents are stored externally, ensure that there are no network issues preventing access to those documents.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SE11 (Data Dictionary), SE80 (Object Navigator), or SM21 (System Log).
  Documentation: Review the official SAP documentation for the IHC module to understand how external documents are managed and any specific requirements or configurations needed.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP support for further assistance.