How To Fix IHC_GUI_MSG069 - Internal error during reference display

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC_GUI_MSG - Messages for Manually Creating Payment Orders

• Message number: 069

• Message text: Internal error during reference display

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC_GUI_MSG069 - Internal error during reference display ?

  The SAP error message IHC_GUI_MSG069 ("Internal error during reference display") typically occurs in the context of the SAP Intercompany Financial Management (IHC) module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying database.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the IHC configuration can lead to errors when trying to display references.
  Data Inconsistencies: Missing or inconsistent data in the relevant tables can trigger this error.
  Authorization Issues: Lack of proper authorizations for the user trying to access the reference display.
  System Bugs: There may be bugs in the SAP version you are using that could lead to this error.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can also cause internal errors.
  
  Solutions:
  
  Check Configuration: Review the IHC configuration settings to ensure they are set up correctly. Pay special attention to the settings related to reference display.
  Data Validation: Check the relevant tables for data integrity. Ensure that all necessary data is present and correctly formatted.
  User Authorizations: Verify that the user has the necessary authorizations to access the reference display. You may need to consult with your SAP security team.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that could provide additional context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error or providing patches.
  Upgrade or Patch: If the error is due to a known bug, consider upgrading to a newer version of SAP or applying the latest patches.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IHC1, IHC2, and IHC3 for managing intercompany transactions.
  Documentation: Review the official SAP documentation for IHC to understand the expected behavior and configuration settings.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the IHC_GUI_MSG069 error.