How To Fix IHC_GUI_MSG016 - Invalid action: Incorrect transaction call. Internal error.

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC_GUI_MSG - Messages for Manually Creating Payment Orders

• Message number: 016

• Message text: Invalid action: Incorrect transaction call. Internal error.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC_GUI_MSG016 - Invalid action: Incorrect transaction call. Internal error. ?

  The SAP error message IHC_GUI_MSG016: Invalid action: Incorrect transaction call. Internal error. typically occurs in the context of the SAP Intercompany Harmonization (IHC) module. This error indicates that there is an issue with the transaction call being made, which could be due to various reasons.
  Possible Causes:
  
  Incorrect Transaction Code: The transaction code being used may not be valid or may not correspond to the expected action in the IHC module.
  Authorization Issues: The user may not have the necessary authorizations to perform the action associated with the transaction.
  Configuration Issues: There may be a misconfiguration in the IHC settings or in the related modules that are causing the transaction to fail.
  System Bugs: There could be a bug in the SAP system or a specific version of the IHC module that is causing this error.
  Data Issues: There may be inconsistencies or issues with the data being processed, such as missing or incorrect entries.
  
  Solutions:
  
  Check Transaction Code: Verify that the transaction code you are using is correct and corresponds to the intended action in the IHC module.
  Review Authorizations: Ensure that the user has the necessary authorizations to execute the transaction. This can be checked in the user roles and profiles.
  Configuration Review: Review the configuration settings for the IHC module to ensure that everything is set up correctly. This may involve checking the customizing settings in SPRO.
  Check for Notes and Patches: Look for any SAP Notes or patches that may address known issues related to this error. You can search the SAP Support Portal for relevant notes.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors. This may involve checking master data, transaction data, and any related documents.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code, user details, and any relevant logs.
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to IHC and the error message. These notes often provide insights into known issues and their resolutions.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review the official SAP documentation for the IHC module to ensure that you are following the correct procedures and configurations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.