How To Fix IHC761 - Archive statistics could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 761

• Message text: Archive statistics could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC761 - Archive statistics could not be created ?

  The SAP error message IHC761, which states "Archive statistics could not be created," typically occurs in the context of the SAP Integrated Communication (IHC) module, particularly when dealing with archiving processes. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Missing Authorization: The user executing the archiving process may not have the necessary authorizations to create archive statistics.
  Configuration Issues: There may be misconfigurations in the IHC settings or in the archiving object settings.
  Database Issues: Problems with the database, such as connectivity issues or database locks, can prevent the creation of archive statistics.
  Archiving Object Not Defined: The archiving object for which statistics are being created may not be properly defined or may not exist.
  Technical Issues: There could be underlying technical issues, such as problems with the archiving process itself or issues with the underlying data.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform archiving and create statistics. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Review Configuration: Verify the configuration settings for the IHC and the specific archiving object. Ensure that all necessary parameters are correctly set.
  Database Check: Check the database for any issues. This includes verifying connectivity, checking for locks, and ensuring that the database is functioning correctly.
  Validate Archiving Object: Ensure that the archiving object is correctly defined in the system. You can check this in the transaction code related to archiving objects (e.g., SARA).
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration), SLG1 (Application Log), and SARI (Archive Information System).
  Documentation: Review the official SAP documentation for IHC and archiving processes to ensure compliance with best practices.
  System Logs: Check system logs for any related errors that might provide additional insights into the problem.
  
  By systematically addressing these areas, you should be able to resolve the IHC761 error and successfully create archive statistics in your SAP environment.