How To Fix IHC758 - Payment order cannot be opened: & / & / &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IHC - IHC Messages

  • Message number: 758

  • Message text: Payment order cannot be opened: & / & / &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IHC758 - Payment order cannot be opened: & / & / & ?

    The SAP error message IHC758, which states "Payment order cannot be opened: & / & / &", typically occurs in the context of the SAP Intercompany Financials (IHC) module. This error indicates that there is an issue with accessing or processing a payment order, and the placeholders (& / & / &) usually represent specific identifiers related to the payment order, such as company code, payment order number, or other relevant details.

    Possible Causes:

    1. Payment Order Not Found: The payment order you are trying to access may not exist in the system or may have been deleted.
    2. Authorization Issues: The user may not have the necessary authorizations to view or process the payment order.
    3. Incorrect Data Entry: There may be a mistake in the data entry, such as an incorrect payment order number or company code.
    4. System Configuration Issues: There could be configuration issues in the IHC settings that prevent the payment order from being processed.
    5. Status of Payment Order: The payment order may be in a status that does not allow it to be opened (e.g., already processed or canceled).

    Solutions:

    1. Verify Payment Order Details: Check the payment order number and other identifiers to ensure they are correct. Make sure you are using the correct company code and other relevant information.
    2. Check Authorization: Ensure that the user has the necessary permissions to access the payment order. This may involve checking user roles and authorizations in the SAP system.
    3. Review Payment Order Status: Look into the status of the payment order to see if it is still valid and can be processed. If it has been canceled or completed, you may need to create a new payment order.
    4. Consult with IT or SAP Support: If the issue persists, it may be necessary to consult with your IT department or SAP support team to investigate any underlying configuration issues or system errors.
    5. Transaction Logs: Check transaction logs for any additional error messages or warnings that may provide more context about why the payment order cannot be opened.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the IHC module and the specific error message.
    • Documentation: Review the SAP documentation for the IHC module to understand the expected behavior and configuration settings.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to diagnose and resolve the issue related to the IHC758 error message.

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