Message type: E = Error
Message class: IHC - IHC Messages
Message number: 511
Message text: Actual Mandate record should be supplied with Original Mandate record
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IHC511
- Actual Mandate record should be supplied with Original Mandate record ?The SAP error message IHC511, which states "Actual Mandate record should be supplied with Original Mandate record," typically occurs in the context of the SAP Intercompany Financials (IHC) module, particularly when dealing with payment processing and mandates for direct debits.
Cause: This error usually arises when there is a mismatch or missing information between the actual mandate record and the original mandate record. The system expects that when processing a payment or a direct debit, the actual mandate (the one being used for the transaction) should be accompanied by the original mandate (the one that was initially created and approved). Common causes include: Missing Original Mandate: The original mandate record is not available in the system. Incorrect Configuration: The configuration settings for mandates may not be set up correctly. Data Inconsistency: There may be inconsistencies in the data between the actual and original mandate records. Incorrect Payment Data: The payment data being processed may not reference the
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