How To Fix IHC357 - Errors during upgrade. Customizing is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 357

• Message text: Errors during upgrade. Customizing is incorrect

What causes this issue?

The XPRA program could not adjust Customizing.

System Response

Upgrade was not executed.

How to fix this error?

Start the XPRA again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IHC357 - Errors during upgrade. Customizing is incorrect ?

  The SAP error message IHC357 typically indicates that there are issues with the customizing settings related to the Integrated Health Check (IHC) during an upgrade process. This error can arise due to various reasons, including inconsistencies in configuration, missing or incorrect entries in customizing tables, or issues with the upgrade process itself.
  Causes:
  
  Incorrect Customizing Settings: The customizing settings for IHC may not be correctly configured, leading to errors during the upgrade.
  Missing Entries: Required entries in customizing tables may be missing or incomplete.
  Incompatibility: The current version of the customizing settings may not be compatible with the new version of SAP you are upgrading to.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process.
  Data Consistency: There may be inconsistencies in the data that the IHC relies on, which can cause errors during the upgrade.
  
  Solutions:
  
  Check Customizing Settings: Review the customizing settings for IHC in the SAP system. Ensure that all required settings are correctly configured.
  Validate Entries: Check the relevant customizing tables for missing or incorrect entries. You can use transaction codes like SPRO to access the customizing settings.
  Upgrade Documentation: Refer to the upgrade documentation provided by SAP for any specific instructions or prerequisites related to IHC.
  Transport Logs: If the customizing settings were transported, check the transport logs for any errors or warnings that may indicate issues.
  Consistency Check: Run consistency checks on the relevant data to ensure that there are no discrepancies that could lead to errors.
  SAP Notes: Search for relevant SAP Notes that may address the specific error message or provide guidance on resolving issues related to IHC during upgrades.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on your specific system configuration and upgrade scenario.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SPRO (Customizing), SNOTE (SAP Notes), and ST22 (Dump Analysis) to help diagnose and resolve issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their experiences and solutions.
  Upgrade Guides: Review the official SAP upgrade guides for your specific version to ensure that all steps are followed correctly.
  
  By following these steps, you should be able to identify and resolve the issues causing the IHC357 error during your SAP upgrade.