How To Fix IHC300 - Payment order &1 was not supplied with external references

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 300

• Message text: Payment order &1 was not supplied with external references

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC300 - Payment order &1 was not supplied with external references ?

  The SAP error message IHC300, which states "Payment order &1 was not supplied with external references," typically occurs in the context of the SAP Intercompany Financial Management (IHC) module. This error indicates that a payment order (identified by &1) is missing the necessary external references that are required for processing.
  Cause:
  
  Missing External References: The payment order does not have the required external reference fields populated. External references are often necessary for identifying transactions in external systems or for compliance with banking requirements.
  Configuration Issues: There may be configuration settings in the IHC module that are not set up correctly, leading to the absence of external references.
  Data Entry Errors: During the creation of the payment order, the user may have neglected to enter the required external reference information.
  Integration Issues: If the payment order is being generated from another system or module, there may be issues with the integration that prevent the external references from being populated.
  
  Solution:
  
  Check Payment Order Details: Review the payment order in question to ensure that all required fields, especially those related to external references, are filled out correctly.
  Update External References: If the external references are missing, update the payment order with the necessary information. This may include fields like payment reference numbers, invoice numbers, or other identifiers.
  Review Configuration: Check the configuration settings in the IHC module to ensure that external references are set up correctly. This may involve consulting with your SAP Basis or configuration team.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the required fields for payment orders in your version of SAP.
  Test Integration: If the payment order is generated from another system, ensure that the integration is functioning correctly and that it is passing the necessary data to SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or IHC-specific transactions that may help in managing payment orders.
  User Roles and Authorizations: Ensure that the user creating or modifying the payment order has the necessary authorizations to access and edit external reference fields.
  Testing: After making changes, conduct tests to ensure that the payment order can be processed without encountering the same error.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.