How To Fix IHC297 - Payment order &1 was not released

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 297

• Message text: Payment order &1 was not released

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC297 - Payment order &1 was not released ?

  The SAP error message IHC297, which states "Payment order &1 was not released," typically occurs in the context of the SAP Intercompany Financial Management (IHC) module. This error indicates that a payment order has not been released for processing, which can be due to various reasons. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Incomplete Data: The payment order may be missing required information or data fields that are necessary for the release process.
  Approval Workflow: The payment order may be pending approval in an approval workflow, preventing it from being released.
  Configuration Issues: There may be configuration settings in the IHC module that are not set up correctly, leading to the inability to release payment orders.
  Status of Payment Order: The payment order might be in a status that does not allow it to be released (e.g., it could be in a draft or error status).
  Authorization Issues: The user attempting to release the payment order may not have the necessary authorizations to perform this action.
  
  Solutions:
  
  Check Payment Order Details: Review the payment order for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Approval Process: If the payment order is pending approval, check the approval workflow to see if it has been approved. If not, follow up with the appropriate personnel to expedite the approval.
  Review Configuration: Consult with your SAP configuration team to ensure that the IHC settings are correctly configured for payment order processing.
  Check Status: Verify the status of the payment order. If it is in a non-releasable status, take the necessary steps to change its status to allow for release.
  Authorization Check: Ensure that the user has the necessary authorizations to release payment orders. If not, work with your SAP security team to obtain the required permissions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or IHC-specific transactions that may help in managing payment orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to the IHC module and payment order processing.
  Documentation: Refer to SAP documentation for the IHC module for detailed information on payment order processing and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details about the payment order.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.