How To Fix IHC289 - Payment order &1 was supplied with external references

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 289

• Message text: Payment order &1 was supplied with external references

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC289 - Payment order &1 was supplied with external references ?

  The SAP error message IHC289 indicates that a payment order has been supplied with external references, which typically means that the payment order is linked to external documents or references that are not recognized or are causing issues within the SAP system.
  Cause:
  
  External References: The payment order may have been created with references to external documents (like invoices or payment requests) that are not properly linked or recognized in the SAP system.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up to handle external references correctly.
  Data Integrity Issues: There could be inconsistencies or missing data in the payment order or related documents that prevent the system from processing the order correctly.
  
  Solution:
  
  Check External References: Review the payment order and any associated external references to ensure they are valid and correctly linked. Make sure that all necessary documents are present and properly configured in the system.
  Review Configuration: Check the configuration settings related to payment processing and external references in the SAP system. Ensure that the settings align with your organization's requirements and that they are correctly set up to handle external references.
  Data Validation: Validate the data in the payment order and related documents. Look for any missing or incorrect information that could be causing the error.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling external references in payment orders.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or additional error details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FB01 for posting documents or F110 for automatic payment transactions.
  SAP Notes: Check for any SAP Notes related to the IHC289 error message, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the IHC289 error and implement a solution to resolve it.