How To Fix IHC264 - More than one recipient for BCA order &1 &2; Forwarding is terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 264

• Message text: More than one recipient for BCA order &1 &2; Forwarding is terminated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC264 - More than one recipient for BCA order &1 &2; Forwarding is terminated ?

  The SAP error message IHC264 indicates that there is an issue with the Business Communication Arrangement (BCA) order in the context of the Integrated Communication (IHC) module. Specifically, it suggests that there are multiple recipients defined for a single BCA order, which is not allowed. This situation leads to the termination of the forwarding process.
  Cause:
  The primary cause of this error is that the BCA order has been configured with more than one recipient. In the context of SAP IHC, each BCA order should have a unique recipient to ensure that the communication can be properly routed and processed.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check BCA Configuration:
  
  Navigate to the configuration settings for the BCA in the SAP system.
  Verify the recipient settings for the specific BCA order mentioned in the error message (indicated by &1 and &2).
  
  
  
  Identify Duplicate Recipients:
  
  Look for any duplicate entries or multiple recipients assigned to the same BCA order.
  Ensure that each BCA order has only one recipient.
  
  
  
  Modify the BCA Order:
  
  If you find multiple recipients, modify the BCA order to ensure that it has only one recipient.
  Save the changes and reattempt the operation that triggered the error.
  
  
  
  Testing:
  
  After making the necessary changes, test the communication process again to ensure that the error does not reoccur.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring BCA orders and managing recipients.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to IHC and BCA configuration, such as IHC1 for BCA management.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By ensuring that each BCA order has a single recipient, you should be able to resolve the IHC264 error and continue with your communication processes in SAP.