How To Fix IHC237 - Payment order with external payment cannot be reset

IHC237 - Overview

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 237

• Message text: Payment order with external payment cannot be reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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IHC237 - Details

• The SAP error message IHC237, which states "Payment order with external payment cannot be reset," typically occurs in the context of the SAP Intercompany Financial Management (IHC) module when there is an attempt to reset a payment order that has already been processed with an external payment method.
  
  Cause:
  
  External Payment Method: The payment order has been processed using an external payment method (e.g., bank transfer), and the system does not allow resetting such orders to maintain data integrity and avoid inconsistencies in financial records.
  Status of Payment Order: The payment order may be in a status that does not permit resetting, such as "Completed" or "Cleared."
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict the resetting of payment orders with external payments.
  
  
  Solution:
  
  Check Payment Order Status: Verify the status of the payment order. If it is already completed or cleared, you may need to reverse the payment through