How To Fix IHC191 - Incorrect Cust.: Two recipient accounts &1/&2 and &3/&4 were determined

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 191

• Message text: Incorrect Cust.: Two recipient accounts &1/&2 and &3/&4 were determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC191 - Incorrect Cust.: Two recipient accounts &1/&2 and &3/&4 were determined ?

  The SAP error message IHC191 indicates that there is an issue with the configuration of the Intercompany Holding Company (IHC) settings, specifically related to the determination of recipient accounts for intercompany transactions. This error typically arises when the system is unable to correctly identify the appropriate accounts for the specified transaction, leading to a conflict or inconsistency in the account determination process.
  Cause:
  The error message "Incorrect Cust.: Two recipient accounts &1/&2 and &3/&4 were determined" suggests that the system has found two different sets of recipient accounts for the same transaction, which is not allowed. This can happen due to several reasons:
  
  Configuration Issues: Incorrect or incomplete configuration in the IHC settings, such as the definition of intercompany accounts or the mapping of customer/vendor accounts.
  Master Data Issues: Inconsistencies in the master data for customers or vendors, such as duplicate entries or incorrect account assignments.
  Transaction Data Issues: Errors in the transaction data being processed, such as incorrect account assignments in the document.
  
  Solution:
  To resolve the IHC191 error, you can follow these steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the Intercompany Holding Company in the SAP system. Ensure that the intercompany accounts are correctly defined and that there are no conflicting settings.
  Verify the settings in the IHC customizing (transaction code SPRO) under the relevant sections for intercompany accounting.
  
  
  
  Review Master Data:
  
  Check the master data for the involved customer and vendor accounts. Ensure that there are no duplicates and that the accounts are correctly assigned to the appropriate company codes.
  Use transaction codes like XD03 (Display Customer) and MK03 (Display Vendor) to review the details.
  
  
  
  Analyze Transaction Data:
  
  Look at the specific transaction that triggered the error. Check the document for any inconsistencies in account assignments.
  If necessary, correct the transaction data and reprocess the document.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to IHC and intercompany accounting for any specific guidelines or known issues that may apply to your version of SAP.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error does not reoccur. Create a test transaction to verify that the recipient accounts are now being determined correctly.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the transaction details and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, XD03 for customer data, and MK03 for vendor data.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Intercompany Accounting: Understanding the principles of intercompany accounting and how it is configured in SAP can help in diagnosing and resolving issues related to IHC.
  
  By following these steps, you should be able to identify the root cause of the IHC191 error and implement a solution to resolve it.