How To Fix IHC084 - No customer/vendor account was found for &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 084

• Message text: No customer/vendor account was found for &1 &2 &3 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC084 - No customer/vendor account was found for &1 &2 &3 &4 ?

  The SAP error message IHC084 ("No customer/vendor account was found for &1 &2 &3 &4") typically occurs in the context of the Intercompany Financial Management (IHC) module when the system is unable to find a corresponding customer or vendor account for the specified parameters. The placeholders (&1, &2, &3, &4) usually represent specific identifiers such as company code, account number, and other relevant details.
  Causes:
  
  Missing Master Data: The most common cause is that the customer or vendor master data is not created or is incomplete for the specified company code.
  Incorrect Configuration: The configuration settings for intercompany transactions may not be set up correctly, leading to the inability to find the relevant accounts.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect account assignments or missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the customer/vendor accounts.
  Incorrect Input: The parameters provided in the transaction may be incorrect or not match any existing records.
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the customer or vendor account exists for the specified company code. You can do this by navigating to the customer or vendor master data transaction (e.g., XD03 for customers, MK03 for vendors).
  Ensure that the account is active and properly configured.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the IHC module to ensure that intercompany settings are correctly defined.
  Ensure that the relevant company codes are linked properly in the configuration.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data to identify any discrepancies or missing entries.
  Use transaction codes like SE16 to view the relevant tables (e.g., KNA1 for customers, LFA1 for vendors) and verify the data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the customer/vendor accounts. This can be checked with the help of your SAP security team.
  
  
  
  Correct Input Parameters:
  
  Double-check the input parameters being used in the transaction to ensure they are correct and correspond to existing records.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, MK03, OBY6 (for intercompany settings), and SE16 (for data table checks).
  SAP Notes: Check SAP Notes for any known issues or patches related to the IHC module and this specific error message.
  Documentation: Review SAP documentation for the IHC module to understand the configuration and master data requirements better.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.