How To Fix IHC020 - Payment items were not created

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 020

• Message text: Payment items were not created

What causes this issue?

The payment order was not posted.

System Response

The payment order was not updated to the account management system.

How to fix this error?

You will find more specific error messages in the payment order log.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IHC020 - Payment items were not created ?

  The SAP error message IHC020, which states "Payment items were not created," typically occurs in the context of the Intercompany Financial Management (IHC) module. This error indicates that the system was unable to generate payment items for intercompany transactions. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The IHC module may not be properly configured. This includes settings related to payment methods, payment terms, or intercompany settings.
  Incorrect Master Data: Issues with vendor or customer master data, such as missing or incorrect payment information, can prevent payment items from being created.
  Transaction Errors: The underlying transactions may have errors or inconsistencies that prevent the generation of payment items.
  Currency Issues: If there are currency conversion issues or mismatches, this can lead to the failure of payment item creation.
  Authorization Issues: Users may not have the necessary authorizations to create payment items, leading to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the IHC module. Ensure that all necessary parameters, such as payment methods and intercompany settings, are correctly set up.
  Review Master Data: Verify that the vendor and customer master data is complete and accurate. Ensure that payment information is correctly maintained.
  Analyze Transactions: Look into the specific transactions that are causing the error. Check for any inconsistencies or errors in the transaction data.
  Currency Settings: Ensure that the currency settings are correct and that there are no discrepancies in currency conversion rates.
  Authorization Check: Confirm that the user has the necessary authorizations to create payment items. If not, work with your SAP security team to grant the required permissions.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide insights into the root cause of the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the IHC module for detailed configuration and troubleshooting guidelines.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a qualified SAP consultant for further assistance.