How To Fix IH015 - Enter date or serial number

SAP Error Message - Details

• Message type: E = Error

• Message class: IH - structuring

• Message number: 015

• Message text: Enter date or serial number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IH015 - Enter date or serial number ?

  The SAP error message IH015 ("Enter date or serial number") typically occurs in the context of handling equipment or maintenance tasks within the SAP system, particularly when dealing with notifications, orders, or equipment records. This error indicates that a required field, such as a date or serial number, has not been filled in or is missing.
  Cause:
  
  Missing Input: The most common cause is that the user has not entered a required date or serial number in the relevant fields.
  Field Configuration: The fields may be configured as mandatory in the system settings, and if they are left blank, the error will be triggered.
  Data Entry Error: There may be a mistake in data entry, such as entering an invalid date format or an incorrect serial number.
  System Configuration: The system may be set up in a way that requires certain fields to be filled out for specific transactions or processes.
  
  Solution:
  
  Check Required Fields: Ensure that all mandatory fields, particularly the date and serial number fields, are filled in correctly.
  Correct Format: Make sure that the date is entered in the correct format as expected by the system (e.g., DD/MM/YYYY or MM/DD/YYYY).
  Validate Serial Number: If a serial number is required, ensure that it is valid and corresponds to an existing record in the system.
  Review Configuration: If you have access, check the configuration settings for the relevant transaction or module to understand which fields are mandatory.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with.
  User Training: If this error occurs frequently, consider providing additional training for users on how to properly enter data in the system.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to maintenance, such as IW21 (Create Notification), IW31 (Create Order), or others.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that users have the appropriate roles and permissions to access and modify the required fields.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing or incorrectly formatted data, you should be able to resolve the IH015 error and proceed with your tasks in SAP.