How To Fix IGRAPH701 - Select a single means of communication

SAP Error Message - Details

• Message type: E = Error

• Message class: IGRAPH - Messages for the graphics tools in SM and PM

• Message number: 701

• Message text: Select a single means of communication

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IGRAPH701 - Select a single means of communication ?

  The SAP error message IGRAPH701 ("Select a single means of communication") typically occurs in the context of SAP's communication management, particularly when dealing with communication methods in the system. This error indicates that the user has attempted to select multiple communication methods when only one is allowed.
  Cause:
  The error is triggered when:
  
  The user tries to select more than one means of communication (e.g., email, fax, etc.) in a scenario where the system expects only a single selection.
  There may be a configuration issue or a misunderstanding of the user interface that leads to multiple selections.
  
  Solution:
  To resolve the IGRAPH701 error, follow these steps:
  
  
  Review Your Selection: Go back to the screen where the error occurred and ensure that you have selected only one means of communication. Deselect any additional options that may have been inadvertently selected.
  
  
  Check Configuration: If you are an administrator or have access to configuration settings, check the settings related to communication methods in the relevant SAP module. Ensure that the system is configured correctly to allow the intended means of communication.
  
  
  User Training: If this error is occurring frequently among users, consider providing training or documentation to clarify how to properly select communication methods in the system.
  
  
  Consult Documentation: Refer to SAP documentation or help files related to the specific module you are working with. This can provide insights into the expected behavior and any limitations regarding communication methods.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, SAP releases updates that address specific bugs or issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in communication management, such as SO10 (Text Management) or SOST (Send Requests).
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to perform actions related to communication methods.
  
  By following these steps, you should be able to resolve the IGRAPH701 error and continue with your tasks in SAP.