How To Fix IG010 - Order &1 is released, permit &2 was not reset

SAP Error Message - Details

• Message type: E = Error

• Message class: IG - Permits (Maintenance of Master Data, Classification)

• Message number: 010

• Message text: Order &1 is released, permit &2 was not reset

What causes this issue?

It has been defined for permit &V2& that it must have been issued
before the order can be released.
Order &V1& has already been released.
Therefore, in this case, the permit cannot be reset.

System Response

The permit is <ZH>not</> reset.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IG010 - Order &1 is released, permit &2 was not reset ?

  The SAP error message IG010 "Order &1 is released, permit &2 was not reset" typically occurs in the context of production orders or maintenance orders when there is an issue with the release status of the order and the associated permits.
  Cause:
  
  Order Status: The order (e.g., production or maintenance order) is in a released status, which means it is active and cannot be modified in certain ways without first being set back to a non-released status.
  Permit Management: The error indicates that there is a permit associated with the order that has not been reset. This could be due to the permit being in use or not being properly managed in the system.
  Configuration Issues: There may be configuration settings in the system that are preventing the reset of the permit.
  
  Solution:
  
  Check Order Status: Verify the status of the order. If the order is released, you may need to set it to a non-released status (e.g., technically complete or closed) before you can reset the permit.
  Reset the Permit: If you have the necessary authorizations, attempt to reset the permit manually. This can usually be done through the transaction code related to the order type or permit management.
  Review Permits: Check the permits associated with the order. Ensure that they are not currently in use or locked by another process.
  Consult Documentation: Review the SAP documentation or help files related to the specific order type and permit management for any additional steps or considerations.
  Authorization Check: Ensure that you have the necessary authorizations to perform the actions required to reset the permit.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order), IW32 (Change Maintenance Order), or others depending on the context of the order.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Roles: Ensure that the user roles and permissions are correctly set up to allow for the necessary actions on orders and permits.
  
  By following these steps, you should be able to diagnose and resolve the IG010 error in SAP.