How To Fix IEN402 - Equipment &1 does not match unique item ID &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IEN -

  • Message number: 402

  • Message text: Equipment &1 does not match unique item ID &2

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IEN402 - Equipment &1 does not match unique item ID &2 ?

    The SAP error message IEN402 indicates that there is a mismatch between the equipment number and the unique item ID in the system. This error typically occurs in the context of equipment management, particularly when trying to perform operations related to equipment, such as creating, changing, or displaying equipment records.

    Cause:

    1. Data Entry Error: The equipment number entered does not correspond to the unique item ID in the system. This could be due to a typographical error or incorrect data entry.
    2. Configuration Issues: There may be issues with the configuration of the equipment master data or the unique item ID settings in the system.
    3. Data Consistency Issues: There may be inconsistencies in the database, such as missing or corrupted records that lead to the mismatch.
    4. Authorization Issues: The user may not have the necessary permissions to access the equipment or item ID, leading to the error.

    Solution:

    1. Verify Equipment Number: Check the equipment number you are trying to use and ensure it is correct. You can do this by searching for the equipment in the system using transaction codes like IE03 (Display Equipment).
    2. Check Unique Item ID: Ensure that the unique item ID you are using is valid and corresponds to the equipment number. You can cross-reference this in the relevant master data tables.
    3. Review Configuration: If you have access, review the configuration settings related to equipment and unique item IDs to ensure they are set up correctly.
    4. Data Consistency Check: Run data consistency checks or reports to identify any inconsistencies in the equipment master data. This may involve using transaction codes like SE16 or SE11 to check the relevant database tables.
    5. Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate further. They may need to look into the database or system logs for more detailed error information.
    6. User Authorization: Ensure that the user has the necessary authorizations to access and modify the equipment and item ID.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IE01 (Create Equipment), IE02 (Change Equipment), and IE03 (Display Equipment).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
    • Documentation: Review SAP documentation related to Equipment Management and Master Data Management for best practices and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the IEN402 error and implement a solution to resolve it.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author