How To Fix IEN172 - System error occurred during the locking procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: IEN -

• Message number: 172

• Message text: System error occurred during the locking procedure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IEN172 - System error occurred during the locking procedure ?

  The SAP error message IEN172, which states "System error occurred during the locking procedure," typically indicates that there is an issue with the locking mechanism in the SAP system. This can occur during various operations, such as when trying to access or modify data that is currently locked by another process or user.
  Causes:
  
  Database Lock Conflicts: Another user or process may have locked the data you are trying to access.
  System Resource Issues: Insufficient system resources (like memory or database connections) can lead to locking issues.
  Network Issues: Problems with network connectivity can interrupt the locking procedure.
  Software Bugs: There may be bugs in the SAP system or in custom code that interfere with the locking mechanism.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to locking problems.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. You can identify if another user or process is holding a lock on the data you are trying to access.
  Release Locks: If you find unnecessary locks, you can release them (if you have the necessary authorizations) using the same transaction SM12.
  Review System Logs: Check the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  Increase System Resources: If the issue is related to system resources, consider increasing memory or optimizing database connections.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known bugs.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM21 (for system logs), and ST22 (for dump analysis) to troubleshoot effectively.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks in the system.
  Performance Monitoring: Regularly monitor system performance and locking behavior to proactively address potential issues.
  
  By following these steps, you should be able to diagnose and resolve the IEN172 error in your SAP system.