How To Fix IDOC_ADAPTER211 - Error during the internal UTF-8 conversion from XString to string

SAP Error Message - Details

• Message type: E = Error

• Message class: IDOC_ADAPTER - Messages for the IDoc Adapter

• Message number: 211

• Message text: Error during the internal UTF-8 conversion from XString to string

What causes this issue?

Error during internal UTF-8 conversion from XString to string.

System Response

An external character could not be converted to the system code page
during internal conversion.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDOC_ADAPTER211 - Error during the internal UTF-8 conversion from XString to string ?

  The SAP error message IDOC_ADAPTER211, which indicates an error during the internal UTF-8 conversion from XString to string, typically occurs when there is an issue with character encoding in the data being processed. This error is often encountered in scenarios involving IDocs (Intermediate Documents) when the data being sent or received contains characters that cannot be properly converted to UTF-8.
  Causes:
  
  Invalid Characters: The data being processed may contain invalid or unsupported characters that cannot be represented in UTF-8 encoding.
  Incorrect Encoding: The source data may not be in the expected encoding format, leading to conversion issues.
  Data Corruption: The data might be corrupted during transmission or storage, resulting in invalid byte sequences.
  Mismatched Data Types: There may be a mismatch between the expected data type and the actual data being processed.
  
  Solutions:
  
  Check Data Encoding: Ensure that the data being sent or received is correctly encoded in UTF-8. If the data is coming from an external system, verify the encoding used by that system.
  Validate Input Data: Before processing the data, validate it to ensure that it does not contain any invalid characters. You can use tools or scripts to check for non-UTF-8 compliant characters.
  Error Handling: Implement error handling in your IDoc processing logic to catch and log any conversion errors. This can help identify problematic data.
  Data Cleansing: If you identify specific characters causing issues, consider cleansing the data by removing or replacing those characters before processing.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to IDoc processing and UTF-8 conversion.
  
  Related Information:
  
  IDoc Processing: Understand how IDocs are processed in SAP, including the role of the IDoc adapter and the importance of character encoding.
  Character Encoding: Familiarize yourself with different character encodings (e.g., UTF-8, ISO-8859-1) and how they affect data interchange between systems.
  SAP Documentation: Refer to SAP documentation for guidelines on handling IDocs and character encoding issues.
  Debugging Tools: Use SAP debugging tools to trace the IDoc processing and identify where the conversion error occurs.
  
  By addressing the underlying causes and implementing the suggested solutions, you can resolve the IDOC_ADAPTER211 error and ensure smooth IDoc processing in your SAP environment.