How To Fix IDMX501 - Digital signature of SD billing document & is invalid

IDMX501 - Overview

• Message type: E = Error

• Message class: IDMX - Localization Mexico - Digital Invoice

• Message number: 501

• Message text: Digital signature of SD billing document & is invalid

What causes this issue?

One of the following situations occurred:
The data in the digital signature is invalid or incomplete
The data saved in the digital signature process was saved incorrectly
when you created the digital signature
Someone manipulated the data in the digital signature

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

IDMX501 - Details

• The SAP error message IDMX501 indicates that the digital signature of a Sales and Distribution (SD) billing document is invalid. This error typically arises in scenarios where electronic documents are signed digitally for authenticity and integrity, and the system detects that the signature does not match the expected value.
  Causes:
  
  Corrupted Document: The billing document may have been altered after it was signed, leading to an invalid signature.
  Expired Certificate: The digital certificate used for signing may have expired or been revoked.
  Incorrect Configuration: There may be issues with the configuration of the digital signature settings in the SAP system.
  Data Transfer Issues: If the document was transferred between systems or environments, it may have been corrupted during the transfer.
  Signature Algorithm Mismatch: The algorithm used for signing may not be compatible with the verification process.
  
  Solutions:
  
  Re-sign the Document: If the document has been altered, you may need to re-sign it with a valid digital signature.
  Check Certificate