How To Fix IDMX501 - Digital signature of SD billing document & is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: IDMX - Localization Mexico - Digital Invoice

• Message number: 501

• Message text: Digital signature of SD billing document & is invalid

What causes this issue?

One of the following situations occurred:
The data in the digital signature is invalid or incomplete
The data saved in the digital signature process was saved incorrectly
when you created the digital signature
Someone manipulated the data in the digital signature

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDMX501 - Digital signature of SD billing document & is invalid ?

  The SAP error message IDMX501 indicates that the digital signature of a Sales and Distribution (SD) billing document is invalid. This error typically arises in scenarios where electronic documents are signed digitally for authenticity and integrity, and the system detects that the signature does not match the expected value.
  Causes:
  
  Corrupted Document: The billing document may have been altered after it was signed, leading to an invalid signature.
  Expired Certificate: The digital certificate used for signing may have expired or been revoked.
  Incorrect Configuration: There may be issues with the configuration of the digital signature settings in the SAP system.
  Data Transfer Issues: If the document was transferred between systems or environments, it may have been corrupted during the transfer.
  Signature Algorithm Mismatch: The algorithm used for signing may not be compatible with the verification process.
  
  Solutions:
  
  Re-sign the Document: If the document has been altered, you may need to re-sign it with a valid digital signature.
  Check Certificate Validity: Ensure that the digital certificate used for signing is valid, not expired, and properly configured in the system.
  Review Configuration: Check the configuration settings for digital signatures in the SAP system to ensure they are set up correctly.
  Document Integrity Check: Verify the integrity of the document to ensure it has not been tampered with.
  Consult SAP Notes: Look for relevant SAP Notes or updates that may address this specific error or provide patches.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on digital signatures and their configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the root cause of the IDMX501 error and implement a suitable solution.