How To Fix IDMX424 - Master data: more than one number range matches the same prefix

SAP Error Message - Details

• Message type: E = Error

• Message class: IDMX - Localization Mexico - Digital Invoice

• Message number: 424

• Message text: Master data: more than one number range matches the same prefix

What causes this issue?

The official document number is not unique to the prefix. The system
cannot determine the relevant approval number.

System Response

The system stops processing.

How to fix this error?

Check the relevant master data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDMX424 - Master data: more than one number range matches the same prefix ?

  The SAP error message IDMX424 indicates that there is a conflict in the number range assignment for master data. Specifically, it means that more than one number range is configured to match the same prefix, which can lead to ambiguity when the system tries to assign a new number to a master data record.
  Cause:
  The primary cause of this error is the configuration of number ranges in the system. When multiple number ranges are defined with overlapping prefixes, the system cannot determine which number range to use for generating a new number. This typically occurs in scenarios where:
  
  Multiple Number Ranges: There are multiple number ranges defined for the same type of master data (e.g., customers, vendors) that share the same prefix.
  Incorrect Configuration: The configuration of number ranges may not have been set up correctly, leading to overlaps.
  Changes in Number Range Configuration: Changes made to the number range settings without proper adjustments to the prefixes can also lead to this issue.
  
  Solution:
  To resolve the IDMX424 error, you can take the following steps:
  
  
  Review Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) or OBA7 (for customer/vendor number ranges).
  Check the number range objects related to the master data type you are working with.
  Identify any number ranges that have overlapping prefixes.
  
  
  
  Adjust Prefixes:
  
  Modify the prefixes of the conflicting number ranges so that they are unique. Ensure that each number range has a distinct prefix that does not overlap with others.
  
  
  
  Test the Changes:
  
  After making adjustments, test the number range assignment by trying to create a new master data record to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring number ranges for your version of SAP.
  
  
  
  Transport Changes:
  
  If you are working in a development environment, ensure that any changes made are transported to the production environment following your organization's change management procedures.
  
  
  
  Related Information:
  
  Number Range Objects: Understanding how number range objects work in SAP is crucial. Each object can have multiple number ranges, and they are defined in the system based on the type of master data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SNRO, OBA7, and OBD2 for managing number ranges.
  SAP Notes: Check for any SAP Notes related to number range issues or specific bugs that may provide additional context or solutions.
  
  By following these steps, you should be able to resolve the IDMX424 error and ensure that your master data number range configuration is functioning correctly.