How To Fix IDMX272 - Billing document &1: digital signature is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: IDMX - Localization Mexico - Digital Invoice

• Message number: 272

• Message text: Billing document &1: digital signature is incomplete

What causes this issue?

At least one of the parts required for the digital signature is missing
or incomplete.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reset the original data that the system stored.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDMX272 - Billing document &1: digital signature is incomplete ?

  The SAP error message IDMX272, which states "Billing document &1: digital signature is incomplete," typically occurs in the context of electronic invoicing or document management where digital signatures are used to ensure the integrity and authenticity of billing documents.
  Cause:
  
  Incomplete Digital Signature: The digital signature for the billing document is either missing or not properly generated. This can happen due to issues during the signing process or if the document was altered after it was signed.
  Configuration Issues: There may be misconfigurations in the digital signature settings within the SAP system.
  Certificate Issues: The digital certificate used for signing may be expired, revoked, or not properly installed in the system.
  Document Changes: If the billing document was modified after it was signed, the signature would be invalidated, leading to this error.
  
  Solution:
  
  Check Digital Signature: Verify that the digital signature is correctly applied to the billing document. If it is missing, you may need to regenerate the signature.
  Review Configuration: Ensure that the digital signature settings in the SAP system are correctly configured. This includes checking the settings for the digital signature service and ensuring that all necessary components are in place.
  Validate Certificates: Check the status of the digital certificate used for signing. Ensure that it is valid, not expired, and properly installed in the system.
  Recreate the Document: If the document has been altered after signing, you may need to recreate the billing document and ensure that it is signed correctly before processing.
  Consult Documentation: Refer to SAP documentation or support notes related to digital signatures and electronic invoicing for specific guidance on resolving this error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to digital signatures and billing documents, such as FB03 (Display Document) or VF03 (Display Billing Document).
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify the root cause of the IDMX272 error and implement a solution to resolve it.