How To Fix IDMX215 - PSE file &1 not found on server

SAP Error Message - Details

• Message type: E = Error

• Message class: IDMX - Localization Mexico - Digital Invoice

• Message number: 215

• Message text: PSE file &1 not found on server

What causes this issue?

The system tried to access a PSE file that does not exist on the server
where the current signature process is running.

System Response

The system stops processing.

How to fix this error?

Check whether you have installed the PSE file that you want to use for
the digital signature process on the required servers.
For more information, see the Customizing activity
<DS:SIMG.IDMX_DI_PSEFILE>Save PSE File</>.
If you have installed the PSE file on the required servers, check
whether you have entered the same PSE file name (see the above step) in
the Customizing activity <DS:SIMG.IDMX_DI_VPSEPROF>Enter SSF Profile
Parameters</>.
The file that you enter in this Customizing activity must correspond to
the PSE file that you have installed on the server.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDMX215 - PSE file &1 not found on server ?

  The SAP error message IDMX215, which states "PSE file &1 not found on server," typically relates to issues with the Personal Security Environment (PSE) files used in SAP systems for secure communication, such as SSL/TLS connections. The PSE files contain cryptographic keys and certificates necessary for secure transactions.
  Cause:
  
  Missing PSE File: The specified PSE file does not exist in the expected directory on the server.
  Incorrect Path: The path to the PSE file may be incorrectly configured in the system settings.
  File Permissions: The user under which the SAP system is running may not have the necessary permissions to access the PSE file.
  Corrupted PSE File: The PSE file may be corrupted or improperly configured.
  
  Solution:
  
  
  Verify PSE File Existence:
  
  Check the specified path for the PSE file. Ensure that the file exists in the expected directory.
  The default location for PSE files is usually in the sec directory of the SAP instance (e.g., /usr/sap/<SID>/SYS/global/security/).
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system to ensure that the path to the PSE file is correctly specified.
  You can check the configuration in transaction STRUST (for SSL) or STRUSTSSO2 (for SSO).
  
  
  
  File Permissions:
  
  Ensure that the SAP system user has the necessary permissions to read the PSE file. You may need to adjust the file permissions or ownership.
  
  
  
  Recreate PSE File:
  
  If the PSE file is missing or corrupted, you may need to recreate it. This can be done using transaction STRUST:
  
  Navigate to the appropriate PSE (e.g., SSL client PSE).
  Use the "Create" or "Import" options to generate a new PSE file.
  
  
  
  
  
  Check Logs:
  
  Review the SAP system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  
  
  
  Restart the SAP Instance:
  
  After making changes, it may be necessary to restart the SAP instance to ensure that the changes take effect.
  
  
  
  Related Information:
  
  PSE Types: There are different types of PSE files, such as SSL client PSE, SSL server PSE, and SSO PSE. Ensure you are working with the correct type.
  Backup: Always back up existing PSE files before making changes or recreating them.
  Documentation: Refer to SAP documentation for detailed steps on managing PSE files and SSL configurations.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.