How To Fix IDGT_LC162 - Cannot find program &1; check the Customizing table &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IDGT_LC -

• Message number: 162

• Message text: Cannot find program &1; check the Customizing table &2

What causes this issue?

The system cannot find the report program for data retrieval from the
source documents.

System Response

The system terminates the processing.

How to fix this error?

Check the configuration for this tab page in Customizing for <LS>Sales
and Distribution</>, under <LS>Billing -> Billing Documents ->
Country-specific Features -> Country-Specific Features for China ->
Multiple Data Source -> Determine Additional Source Documents</>; make
sure you have entered the correct string in the <LS>Report Name</>
field.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDGT_LC162 - Cannot find program &1; check the Customizing table &2 ?

  The SAP error message IDGT_LC162 "Cannot find program &1; check the Customizing table &2" typically indicates that the system is unable to locate a specific program that is referenced in the Customizing table. This can occur in various scenarios, often related to logistics or transportation management modules.
  Cause:
  
  Missing Program: The program specified in the error message (&1) may not exist in the system. This could be due to a missing transport or an incomplete installation.
  Incorrect Customizing Entries: The Customizing table (&2) may have incorrect or outdated entries that reference a program that has been deleted or renamed.
  Authorization Issues: The user may not have the necessary authorizations to access the program or the Customizing table.
  Transport Issues: If the program was recently transported from another system, there may have been issues during the transport process.
  
  Solution:
  
  
  Check Program Existence:
  
  Use transaction SE38 or SE80 to check if the program specified in the error message exists in the system. If it does not exist, you may need to restore it from a transport or create it if it is custom code.
  
  
  
  Review Customizing Table:
  
  Use transaction SE11 to view the Customizing table mentioned in the error message. Check the entries to ensure they are correct and point to valid programs.
  
  
  
  Transport Management:
  
  If the program is missing due to a transport issue, check the transport logs for any errors. You may need to re-transport the program or related objects.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the program and the Customizing table. You may need to consult with your security team to verify this.
  
  
  
  Consult Documentation:
  
  Check SAP Notes or documentation related to the specific module you are working with. There may be known issues or additional steps required for configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: SE38 (ABAP Editor), SE80 (Object Navigator), SE11 (Data Dictionary).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Customizing Tables: Familiarize yourself with the specific Customizing tables related to the module you are working with, as they can vary widely depending on the configuration.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.