How To Fix IDGT_LC132 - The document cannot be processed due to the invoice key in use

SAP Error Message - Details

• Message type: E = Error

• Message class: IDGT_LC -

• Message number: 132

• Message text: The document cannot be processed due to the invoice key in use

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IDGT_LC132 - The document cannot be processed due to the invoice key in use ?

  The SAP error message IDGT_LC132, which states "The document cannot be processed due to the invoice key in use," typically occurs in the context of invoice processing or document management within the SAP system. This error indicates that the invoice key (which uniquely identifies an invoice document) is currently locked or in use by another process, preventing further actions on that document.
  Causes:
  
  Concurrent Processing: Another user or process is currently processing the same invoice, leading to a lock on the invoice key.
  Incomplete Transactions: A previous transaction involving the invoice may not have been completed, leaving the document in a locked state.
  System Configuration: There may be specific configurations or settings in the SAP system that enforce strict locking mechanisms for invoice processing.
  Database Locks: Database-level locks may be in place due to long-running transactions or issues with the database.
  
  Solutions:
  
  Wait and Retry: If the invoice is being processed by another user, wait for them to complete their transaction and then try again.
  Check for Open Sessions: Use transaction codes like SM12 (to check for locks) to see if there are any active locks on the invoice key. If you find a lock that should not be there, you may need to contact your SAP administrator to resolve it.
  Complete Pending Transactions: Ensure that any previous transactions related to the invoice are completed. This may involve checking for incomplete invoices or transactions in the system.
  Review User Permissions: Ensure that the user has the necessary permissions to process the invoice. Sometimes, permission issues can lead to unexpected locks.
  System Restart: In some cases, a system restart may be necessary to clear any lingering locks, especially if they are due to a system error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like FB60 (Enter Incoming Invoice), FB70 (Enter Outgoing Invoice), and FB03 (Display Document) to navigate through invoice processing.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  Documentation: Review SAP documentation related to invoice processing and document management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.