How To Fix IDGT_LC008 - Invoice &1 already cancelled by GTS

SAP Error Message - Details

• Message type: E = Error

• Message class: IDGT_LC -

• Message number: 008

• Message text: Invoice &1 already cancelled by GTS

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IDGT_LC008 - Invoice &1 already cancelled by GTS ?

  The SAP error message IDGT_LC008, which states "Invoice &1 already cancelled by GTS," typically occurs in the context of Global Trade Services (GTS) when there is an attempt to process an invoice that has already been marked as cancelled in the GTS system. This can happen during various processes, such as when trying to create a new document or when attempting to post an invoice that has already been cancelled.
  Cause:
  
  Duplicate Processing: The invoice may have been processed multiple times, leading to a cancellation in GTS.
  Manual Cancellation: A user may have manually cancelled the invoice in GTS, which is now preventing further processing.
  Integration Issues: There may be issues with the integration between the ERP system and GTS, leading to inconsistencies in the status of the invoice.
  Data Synchronization: The status of the invoice in the ERP system may not be synchronized with GTS, causing discrepancies.
  
  Solution:
  
  Check Invoice Status: Verify the status of the invoice in the GTS system. If it is indeed cancelled, you will need to determine if it should be reactivated or if a new invoice should be created.
  Review Cancellation Process: Investigate how and why the invoice was cancelled. This may involve checking user logs or transaction history to understand the actions taken.
  Recreate Invoice: If the invoice needs to be processed again, consider creating a new invoice instead of trying to reactivate the cancelled one.
  Integration Check: Ensure that the integration between the ERP and GTS is functioning correctly. This may involve checking configuration settings or consulting with your IT team.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling cancelled invoices in GTS.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  GTS Configuration: Review the configuration settings in GTS related to invoice processing and cancellation to ensure they align with business processes.
  User Training: Ensure that users are trained on the proper procedures for handling invoices in GTS to prevent accidental cancellations.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.