How To Fix IDGT_DC018 - Invoice &1/&2 print failed

SAP Error Message - Details

• Message type: E = Error

• Message class: IDGT_DC - GTI Message for Online Integration

• Message number: 018

• Message text: Invoice &1/&2 print failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDGT_DC018 - Invoice &1/&2 print failed ?

  The SAP error message IDGT_DC018, which states "Invoice &1/&2 print failed," typically indicates that there was an issue during the printing process of an invoice in the SAP system. The placeholders &1 and &2 usually represent the document number and the document type, respectively.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be available.
  Output Device Problems: The output device (printer) may be offline, out of paper, or experiencing hardware issues.
  Authorization Issues: The user may not have the necessary authorizations to print the invoice.
  Form Issues: The form used for printing the invoice may have errors or may not be properly defined in the SAP system.
  Spool Request Issues: There may be issues with the spool request, such as it being deleted or not processed correctly.
  Network Issues: If the printer is networked, there may be connectivity issues between the SAP system and the printer.
  
  Solutions:
  
  Check Printer Status: Ensure that the printer is online, has paper, and is functioning correctly. You can do this by checking the printer directly or through the SAP transaction SP01 (Spool Request).
  Verify Output Device Configuration: Go to transaction SPAD (Spool Administration) to check the configuration of the output device. Ensure that it is set up correctly and is assigned to the correct printer.
  Check User Authorizations: Ensure that the user has the necessary authorizations to print invoices. This can be checked in transaction SU53 (Authorization Check).
  Review Form Configuration: Check the form used for printing the invoice in transaction SMARTFORMS or SE71 (SAPscript). Ensure that the form is correctly defined and activated.
  Check Spool Requests: Use transaction SP01 to check the status of the spool request for the invoice. Look for any errors or issues that may have occurred during processing.
  Network Troubleshooting: If the printer is networked, check for any network issues that may be preventing communication between the SAP system and the printer.
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: To view spool requests.
  SPAD: To manage output devices.
  SU53: To check authorization issues.
  SMARTFORMS or SE71: To manage and check forms.
  
  
  
  SAP Notes: Check SAP Notes related to printing issues for any known bugs or patches that may address the problem.
  
  
  Documentation: Refer to SAP documentation for detailed information on configuring printers and handling spool requests.
  
  
  If the issue persists after checking these areas, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.