How To Fix IDGT_DC015 - Error when retrieving document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: IDGT_DC - GTI Message for Online Integration

• Message number: 015

• Message text: Error when retrieving document &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDGT_DC015 - Error when retrieving document &1 ?

  The SAP error message IDGT_DC015 typically indicates an issue with retrieving a document in the SAP system. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Document Not Found: The document you are trying to retrieve may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Incorrect Document ID: The document ID provided may be incorrect or formatted improperly.
  System Configuration Issues: There may be configuration issues in the document management system or related modules.
  Database Issues: There could be problems with the database that prevent the document from being retrieved.
  
  Solutions:
  
  Verify Document ID: Double-check the document ID you are using to ensure it is correct and exists in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the document. This may involve checking user roles and permissions.
  Consult with IT Support: If the document should exist and the user has the correct permissions, consult with your IT support team to check for any system or database issues.
  Review Configuration: If you have access, review the configuration settings related to document management to ensure everything is set up correctly.
  Check for Deletion: Confirm whether the document has been deleted or archived, which may require checking with the document management team.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting document retrieval issues, such as SARA for archiving or SCDO for document management.
  Documentation: Review SAP documentation related to document management and retrieval processes for additional insights.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support or your internal SAP team for further investigation.