How To Fix IDFB302 - The entered card type code ist not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: IDFB - Payment Reference Numbers

• Message number: 302

• Message text: The entered card type code ist not supported

What causes this issue?

The entered card type code is either '73' or '71'. Both codes are not
supported by the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDFB302 - The entered card type code ist not supported ?

  The SAP error message IDFB302 ("The entered card type code is not supported") typically occurs when there is an issue with the credit card type being used in a transaction. This error can arise in various SAP modules, particularly in the context of financial transactions or payment processing.
  Cause:
  
  Unsupported Card Type: The card type code entered (e.g., Visa, MasterCard, American Express) is not recognized by the SAP system. This could be due to the card type not being configured in the system.
  Configuration Issues: The card type may not be set up correctly in the payment processing configuration or may not be linked to the appropriate payment methods.
  Data Entry Error: There may be a typo or incorrect code entered for the card type.
  Version Compatibility: The version of the SAP system may not support certain card types, especially if it is outdated.
  
  Solution:
  
  
  Check Card Type Configuration:
  
  Go to the configuration settings for payment methods in SAP (transaction code: SPRO).
  Navigate to the relevant section for payment processing and ensure that the card type is defined and supported.
  If the card type is missing, you may need to add it to the configuration.
  
  
  
  Verify Card Type Code:
  
  Double-check the card type code entered in the transaction. Ensure it matches the codes defined in the system.
  If you are unsure of the correct code, refer to the documentation or configuration settings.
  
  
  
  Update SAP System:
  
  If the card type is indeed supported but not recognized, consider updating your SAP system to the latest version or applying relevant patches that may include support for additional card types.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific requirements or configurations related to credit card processing.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configurations and codes, consider reaching out to SAP support for assistance. They may provide insights specific to your system setup.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration) and others related to payment processing.
  SAP Notes: Check SAP Notes for any known issues or updates related to credit card processing and error IDFB302.
  User Roles and Authorizations: Ensure that the user has the necessary permissions to process transactions involving credit cards.
  
  By following these steps, you should be able to identify and resolve the issue related to the IDFB302 error message in SAP.