How To Fix IDCN402 - Position the cursor on an entry

SAP Error Message - Details

• Message type: E = Error

• Message class: IDCN -

• Message number: 402

• Message text: Position the cursor on an entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IDCN402 - Position the cursor on an entry ?

  The SAP error message IDCN402 ("Position the cursor on an entry") typically occurs when the user attempts to perform an action that requires a specific selection or focus on a particular entry in a list or table, but the cursor is not positioned correctly on that entry. This can happen in various SAP transactions where user interaction with a list of items is required.
  Cause:
  
  Cursor Positioning: The most common cause is that the user has not clicked on or selected a specific row or entry in a table or list. The system expects the user to have the cursor on a valid entry to proceed with the action.
  User Interface Issues: Sometimes, the user interface may not be responding correctly, or there may be a lag in the system that prevents the cursor from being positioned correctly.
  Permissions: In some cases, the user may not have the necessary permissions to perform actions on certain entries, leading to confusion about the cursor positioning.
  
  Solution:
  
  Position the Cursor: Ensure that you click on the specific entry in the list or table where you want to perform the action. The cursor should be visibly on that entry.
  Refresh the Screen: If the interface seems unresponsive, try refreshing the screen or navigating away and back to the transaction to reset the cursor position.
  Check Permissions: If you suspect that permissions might be an issue, consult with your SAP administrator to ensure you have the necessary access rights to perform the desired action.
  Follow Instructions: If there are specific instructions or guidelines provided in the transaction, make sure to follow them closely to avoid this error.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes where lists or tables are involved, such as in inventory management, sales order processing, etc.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any known issues or patches related to the specific transaction you are using.
  User Training: If this error occurs frequently, consider providing additional training for users on how to navigate and interact with SAP lists and tables effectively.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.